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1. Can my deposits be billed on my first bill?

No, deposits have to be paid in full before service will be connected.

2. Do I have to put up a new deposit to transfer my utilities?

Any current deposits you have on the account will transfer over to the new account. However, you may have to add more deposits to your account depending on the service you are requesting and your past credit history.

3. Do I have to put up deposits if I have had service before?

Yes, in most cases the deposit you had previously was applied to your last bill and new deposits will be required for the new address.

4. Do you accept letters of credit in lieu of deposits?

No, the City does not accept letter of credit. You must pay a deposit of $175.00 and a non refundable application fee of $35.00.  The deposit will be applied to your final bill.

5. What happens to my deposit on my account when I disconnect service?

Deposits stay on the account until the account is disconnected. Once the account is disconnected, the deposit is applied to the final bill. You will be notified if there is any money left to be refunded or you will receive a bill for the amount left that the deposit did not cover.