Create a Website Account - Manage notification subscriptions, save form progress and more.
Deposits stay on the account until the account is disconnected. Once the account is disconnected, the deposit is applied to the final bill. You will be notified if there is any money left to be refunded or you will receive a bill for the amount left that the deposit did not cover.
Show All Answers
No, deposits have to be paid in full before service will be connected.
Any current deposits you have on the account will transfer over to the new account. However, you may have to add more deposits to your account depending on the service you are requesting and your past credit history.
Yes, in most cases the deposit you had previously was applied to your last bill and new deposits will be required for the new address.
No, the City does not accept letter of credit. You must pay a deposit of $175.00 and a non refundable application fee of $35.00. The deposit will be applied to your final bill.